Blogs from Art Waskey

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Trust in a Professional Relationship

Creating new relationships I recently read two articles about developing trust on the SmartBrief on Leadership blog. They were "This Advice from 1751 Can Help You Be Better Liked Today" and "7 Ways to Build a 'Circle of Truth' as a Leader." This reading coincided with...

Trust and Getting to Know You

The ability to build new relationships is an important asset for a businessperson, but getting to know someone is no easy task. I have found that establishing trust is a critical step in building a new relationship. Trust is a reverse psychological phenomenon — the...

Praise Followed by Criticism Never Works

A career-long blind spot I learned later in life that the best salesperson I worked with in my 50-year career often felt I did not fully acknowledge or praise her success. We worked together in industrial sales in the 1980s and 1990s. At that time, sales was still...

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Improving Traditional Sales Processes

Traditional sales techniques can be improved with the assistance of Artificial Intelligence (AI). According to a recent article in Forbes (“Why Sales Reps Spend So Little Time Selling by Ken Krogue,...

The Talent Match

A poor fit As managers, we are responsible for helping those we oversee succeed in jobs that match their talents. Sometimes we find we are dealing with a good person who is a poor fit for the...

CRM — The Game Changer

I am becoming increasingly aware of the importance of using digital tools, especially in the context of sales. The distributorship I was part of for 34 years was an early adopter of digital...
Shaping a Meaningful Life

Shaping a Meaningful Life

Lessons from The River While exercising the other day, I listened to Garth Brooks’ “The River”, and it inspired this week’s sales/leadership tip to...

The Timeless Traits of Success

The Timeless Traits of Success

This article was inspired by a woman whose career path demonstrates the timeless traits of success.  Her early entrepreneurial business...

A New Look at Journaling

A New Look at Journaling

The value of journaling  In a seminar I teach, The 4 Disciplines of an Organized Executive, I advocate the use of journaling for improved, timely,...

Lead with Selective Attention

Lead with Selective Attention

I have the privilege of working with a visionary pioneer who has a passion for using cryogenic gases in unique environments. He focuses on the...

AI Enablement and Workforce Security

AI Enablement and Workforce Security

AI enablement Why am I so adamant about distributors enabling AI without delay and with a sense of urgency? The answer is because AI is already...

Travel Days: Critical to Success

Travel Days: Critical to Success

Throughout this AI-Enabled Sales Management series, we've examined AI tools that help maintain analytical focus on key performance indicators...

Defining Your Top 5 Prospects

Defining Your Top 5 Prospects

In my career in sales management, I witnessed too many outside sales reps (OSR) get distracted and lose some top account opportunities. Today, AI...

3 Steps to Avoid Customer Churn

3 Steps to Avoid Customer Churn

We've all experienced the disappointment in learning that one of our Top Ten Accounts is switching to a competitor. There is a practical way to...

Confirming Sales Results Using KPIs

Confirming Sales Results Using KPIs

Macro key performance indicators (KPIs) serve as the lifeblood of a growing, profitable business.  In AI-Enabled Sales Management, the ultimate goal...

Managing Sales Prospects Today

Managing Sales Prospects Today

The importance of management Much has changed in the world of sales, but the importance of managing sales prospects remains high. An active...