Blogs from Art Waskey

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Closing the AI Gap: A Five-Step Roadmap

When I retired from a welding and atmospheric gas distributor in 2018, I made a decision to continue in that distribution sector as a consultant. To stay relevant, I continue to read and watch webcasts produced by Distribution Strategy Group (DSG), Modern Distribution...

The Pricing Czar

Managing pricing with AI The pricing process, which is central to your business, has been significantly influenced by AI. As a consultant in the welding and gases industry, I'm frequently asked by distributors which AI software can provide the best chance for...

What Will You Still Become?

Take a look back to look ahead... What have you done? I am 76 years old and find myself asking — how did I get here so fast? I reflect on what brought me this far and where I still want to go. Do I want to achieve more or is it time to coast? R.G. Collingwood, a...

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AI and Cost Containments

One of the greatest advantages of deploying Artificial Intelligence (AI) applications is the effective cost containments they yield. AI can help businesses be more efficient in several areas....

Micro Metrics That Drive Sales Performance

While macro indicators shape overall sales impact, a select group of micro indicators truly drives measurable success. These key metrics are essential to monitor regularly, as they directly...

Closing the AI Gap: A Five-Step Roadmap

When I retired from a welding and atmospheric gas distributor in 2018, I made a decision to continue in that distribution sector as a consultant. To stay relevant, I continue to read and watch...
Validate the Decision Makers

Validate the Decision Makers

A critical phase of a successful sales cycle is validating the decision maker(s). Digitalization has made communication — the centerpiece of any...

Identifying Customer Needs

Identifying Customer Needs

Once you have built trust and understand your customers’ backgrounds and motivations, you can identify their needs and begin to formulate solutions....

Understand your customer

Understand your customer

Building trust in customer relationships is critical to a successful sales cycle. To establish trust you need to understand your client’s needs and...

Trust in Customer Relationships

Trust in Customer Relationships

Selling involves the transfer of trust, and a successful sales cycle revolves around establishing trust in customer relationships. The manner in...

Building a Permanent Filing System

Building a Permanent Filing System

Having a consistent digital filing system that supports your business's objectives is critical to success in the digital era. Here are 3 key actions...

How to Better Manage Your Email

How to Better Manage Your Email

A full mailbox is a time sink. Many people assert that checking emails is the biggest time-waster among all management tools. This makes it...

An Effective Calendar System

An Effective Calendar System

The digital calendar Today’s digital calendars offer highly effective calendar systems that greatly improve our ability to manage time. When...

Integrity, Intensity, Intelligence

Generating insights As I age, I find myself taking more time with a friend or colleague over a cup of coffee. Gone are the “all business” meetings...

Managing Your Contact List

Managing Your Contact List

Your Contact List is your lifeline. Managing it well is essential to your success. Let’s look at the skills required for an effective automated...

Use Available Digital Capabilities

Use Available Digital Capabilities

Many purchasing decision makers are now digital natives and that number continues to grow. This makes the excellence of your digital capabilities...

Customer personalization

Customer personalization

Independent distributors succeed based on the added value they bring to the customer relationship. In 2024, strengthening customer personalization...

Adopting AI in Marketing

Adopting AI in Marketing

The traditional marketing landscape is changing rapidly as Artificial Intelligence (AI) tools are introduced. AI is disrupting the usual sales...

Adaptability

Adaptability

Looking Back As I start the New Year, I like to make observations about the previous year. Looking back, 2023 was a year replete with some big...

AI and Cost Containments

AI and Cost Containments

One of the greatest advantages of deploying Artificial Intelligence (AI) applications is the effective cost containments they yield. AI can help...

Consider Implementing AI

Consider Implementing AI

Artificial Intelligence (AI) applications offer exciting possibilities for transforming how business is done. Its applications are complex and very...

AI and Marketing Productivity

AI and Marketing Productivity

Coming to your market Artificial Intelligence (AI) applications are rapidly infiltrating market spaces. McKinsey has declared that “AI is poised to...